Next-Generation Content
Management Systems

The power of Zignage.

What we do

Who we are

Capabilities

Zignage partners with Mercury Notifications, the first Unified Life Safety Technologies Solution that meets design requirements as set by NFPA72 for Mass Notification Systems (MNS), the standard UL2572, UL864 criteria for Fire Alarm Unit Control and a Full Software Suite to be used as a turnkey

Distributed Recipient Mass Notification IT solution. It provide Real Time or Historical data and analysis, 3D Complex or 2D Simple charting, Graphing tickers and Interactive Wayfinders which is narrowcasting and touch interactive with camera-driven workflow

 

Automation

Upload

Compose

Schedule

Automated upload via Hot-folder, SMB, NFS, FTP etc.

Automated or Manual Composition

Dynamic feeds from social media, API driven content

Automated Composition

Triggering

Features include keeping track of the number of people in a room or area by using CCTV cameras

Can integrate with a variety of external triggers, including cameras

Can be used by applications for interactive motion-capture & “selfie” digital

Interactive

  • Interactive Wayfinders: narrowcasting and touch interactive with camera-driven workflow
  • Custom interfaces
  • ADA compliant
  • API integrations

Data Visualization

Service & Support

Bronze

Minimum term commitment

1 Year

Single-Tenant or Multi-Tenant Server

Multi-Tenant, permission system delineated

Storage (per server)

1TB

Player Support

All

Escalation Method

Online ticket (OLT); RMA with Zignage players, FAQ and support email

Average Response Time

4 hours

Average Resolution Time

48 hours

Coverage

M-F, 9am – 5pm EST, no weekends or national holidays

Ad-Hoc Support beyond coverage times

 Per hour booking 72 hours ahead required

SLA Terms

Security upgrades

zCast bug resolution

Level 3 (Zignage software & hardware, not general IT or networking) diagnostics

Ticket maintenance

Assumes client or designated party does all the IT/Networking/FW testing based on a provided test script and provides Zignage the details in the escalation form

Uses Zignage Permissioning and login system….

Silver

Minimum term commitment

3 Year

Single-Tenant or Multi-Tenant Server

Single-Tenant Server

Storage (per server)

2TB

Player Support

All

Escalation Method

OLT, FAQ, Dedicated Email

Average Response Time

2 hours

Average Resolution Time

8 hours

Coverage

M-F 8am – 8pm EST, no weekends or national holidays

Ad-Hoc Support beyond coverage times

 Per hour, booking 48 hours ahead required

SLA Terms

Security upgrades

zCast bug resolution

zCast 4.x gratis upgrades of functionality and performance

Level 3 diagnostics and lateral/3rd party (e.g., external vendor for hardware escalation)

Ticket maintenance

Status dashboard

Assumes client or designated party does all the IT/Networking/FW testing based on a provided test script and provides Zignage the details in the escalation form…

Gold

Minimum term commitment

3 Year

Single-Tenant or Multi-Tenant Server

Single-Tenant Sever (see add-on for dedicated HW)

Storage (per server)

3TB

Player Support

No Virtual Players

Escalation Method

OLT, Dedicated Email, Call in service

Average Response Time

30 minutes

Average Resolution Time

4 hours

Coverage

24/7/365

Ad-Hoc Support beyond coverage times

N/A

SLA Terms

Security upgrades

zCast bug resolution

zCast 4.x and 5.x gratis upgrades of functionality and performance

Level 3 diagnostics, lateral/3rd party escalation and some IT troubleshooting with client.

Ticket maintenance

Status dashboard

Assumes client or designated party does a majority of the IT/Networking/FW testing based on a provided test script and provides Zignage the details in the escalation form….

Zignage partners with Mercury Notifications

the first Unified Life Safety Technologies Solution that meets design requirements as set by NFPA72 for Mass Notification Systems (MNS), the standard UL2572, UL864 criteria for Fire Alarm Unit Control and a Full Software Suite to be used as a turnkey Distributed Recipient Mass Notification IT solution. Your Zignage system can manage more than just content- You can use it to configure, monitor, and control every network connection and hardware component.

Next-Generation Media Management.

Usability

Intuitive management Video transcoding Granular permissions and Role-based User Account Management Device management

Extensibility

Zignage transforms Clear Upgrade Path from on-prem, to SaaS, to PaaS Zignage Integrates Out of the Box with...

Security

Supporting world class customers zCast Player and CMS Built on IOT and high availability standards Secure Linux based compliant...

Future-Proof

Zignage deploys globally and has a proven, vetted, pedigree of taking on the hardest challenges Zignage deploys self healing platforms..

Our Capabilities

Technologies

We are the only vendor ICE/NYSE trusts with presenting trading data, with bonding and SEC oversight. Zignage has an ability to ingest real time feeds like airline, financial and sports data. It Report on and trigger from API data. Zignage can also create custom rules to address API failure states, like stale or unexpected faults. 

It has Digital Paging as part of our widget set for rapid development at scale. It works with any compatible Zignage player and HTML5 only mode. It can offer technical assistance for in-house CMS development. You can use it to configure, monitor, and control every network connection and hardware component. 

Most Control over hardware via CMS, 4K/60fps video playback, GPIO and RS232, Supports All types of Displays, Projectors and Video Walls, Some players include Genlock, Multiple Sources and Redundant components.

 

Adaptive Workflow

Widgets

Zignage offers a large selection of dynamic widgets, and ways for third parties to create more

We are the only vendor ICE/NYSE trusts with presenting trading data, with bonding and SEC oversight.

Zignage has an ability to ingest real time feeds like  airline, financial and sports data. Report on and trigger from API data.

Zignage can also create custom rules to address API failure states, like stale or unexpected faults.

API's

Core Access

REST-based API for building full UX flows and many more

Widget API

For Zignage, consultants, integrators and end users to create custom data widgets.

Player API

For system Integrators and OEMs to integrate on-premises with a variety…

Device Integration & Management

Portfolio

Providing uninterrupted service to the NYSE since 2011.
Mission critical 24/7/365 operations for core business and marketing uses. Video synchronization, data visualization, DAM/MAM automation, trigger override scheduling, priority.

Mixed fully automated and manual CMS control, with Auto take-over of merchandising ads between games
Complex API integration including real-time Baseball games and custom data visual overlays. 

Trigger control for game starts (they start late. Interactive street side Way-finder with 2 modes: DOOH Narrow-casting and touch Interactive with camera triggered workflow.
ADA compliant, fully custom interface and CMS UX
Robust back-end with multiple API integrations, including ad injection, SMS-MMS/Email gateway, custom street routing.

Ability to override content with emergency API integration and CMS messaging and integration with emergency alert system

 

Non-Retail Financial

Reference: New York Stock Exchange

Providing uninterrupted service to the NYSE since 2011.

Mission critical 24/7/365 operations for core business and marketing uses.

Video synchronization – multicast, data visualization, DAM/MAM automation, trigger override scheduling, priority scheduling

References: Mizuho Bank, Bank of Montreal

Data visualization, scheduled and Crestron driven multicast content changes.

 

Widgets

Reference: Legends MLB Store

Mixed fully automated and manual CMS control, with Auto take-over of merchandising ads between games

Complex API integration including real-time Baseball games and custom data visual overlays

Trigger control for game starts (they start late so

OEM deployments via Invue Security

Touch Kiosk applications, with POS integration

 

Our Work

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Zignage LLC

264 W 40th St.

New York, NY 10018

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(212) 899-9880       info@zignage.com 

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ZCast Software

All Zignage solutions are built on a powerful framework, a set of expertly honed APIs, and flexible player strategy that transforms customization into relatively inexpensive configuration.

Our framework is built as a modular digital media management system, designed to reconcile two traditionally incompatible sets of requirements: mission-critical uptime with security, and a fully configurable UI. 

Our APIs target the most important points of extensibility: a REST based middleware that let us assemble new UI/UX quickly and efficiently, a powerful widget API that is built on open standards and capable of ingesting real time data and visualize it. Lastly, our player API gives us the ability to mix and match our own powerful set of players with those provided by our partners.

Our rack based players are capable of doing massive canvas resolutions, synchronized playback, multicast ingestion, and most of all the ability to render data fed and interactive generative content built on HTML5 and WebGL. 

Our hardware partners, are the best in the business they including LG and their versatile webOS platform, Brightsign with their incredible reach and support, and Mersive which gives you not only state of the art wireless collaboration platform but a capable signage player as well.

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ZCas

Our next generation AI driven content automation system zCAS, is built to enable partially or completely automated signage installations and networks.

zCAS takes human factors out of programmatic scheduling, and content management generally, enabling astounding speed of execution, fault tolerance, and can reduce operational complexity from a large team to a single operator or none at all.

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ZCore

Zignage offers zCore for OEM customers that need the maximum flexibility in deployment scaling and extensive customizability. zCore goes substantially beyond traditional digital signage and addresses wider media management needs and is completely vertical agnostic.

zCore is offered as platform-as-a-service (PaaS), which offers immense capability to fit a great variety use-cases at an order of magnitude lower cost than equivalent SaaS offerings.

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